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How draftea Handles Your Personal Information

Your account information stays yours. We collect only what we need to run your account, process deposits via PayPal, Venmo, and Play+, and keep your sessions secure — nothing more. Access depends on state law and is available where local law permits.

No data sold to third partiesEncrypted account sessionsPayPal, Venmo, Play+ transaction privacyRight to request your dataUS-applicable privacy standards
draftea How draftea Handles Your Personal Information
DATA PROTECTION STANDARDS

How We Protect and Manage Your Account Data

Security is built into every layer of your account. SSL encryption covers every session — from the moment you log in through mobile to the moment your PayPal withdrawal is confirmed. We apply session timeout controls so an idle browser doesn't leave your account exposed. Data retention periods are set by applicable state law and our internal compliance schedule, not by convenience.

Encryption at Every Step

All data moving between your device and our servers is encrypted via SSL. This covers login, deposits, withdrawals, and account settings changes on both mobile and desktop.

Cookie Controls You Manage

We use functional and analytics cookies to keep your session running and improve load times. You can adjust cookie preferences in your browser settings or through the in-app preference panel.

Retention and Deletion Policy

We keep account data for the period required by applicable state law. Once that period ends and your account is closed, personal data not required for legal purposes is removed from active systems.

Third-Party Access Limits

Identity verification partners receive only the minimum data required to confirm eligibility. Payment processors like PayPal and Venmo handle transaction data under their own published privacy terms.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, update, or remove personal data from your draftea account, our support team handles those requests directly. Players in Philadelphia can reach us the same way anyone else does — through live chat, email, or our in-app help center. We aim to acknowledge privacy requests within a clear, reasonable window and will walk you through each step.

Live Chat Start a chat session inside your account dashboard. A support agent will verify your identity before discussing any account or data details.
Email Support Send your data request or privacy question to our support address listed in the account help section. Include your registered email so we can locate your record.
In-App Help Center Open the Help section from the mobile menu. The privacy category covers data requests, cookie preferences, and how to update contact information on file.

Common Questions About Your Data and Rights

Here are the questions we hear most often about how we handle personal information, what rights you have, and how to act on them. If something isn't covered here, live chat or email support can pick it up directly.

We collect your name, email, date of birth, and payment details for your chosen method — PayPal, Venmo, or Play+. Device and session data is also logged to protect your account from unauthorized access.

No. We do not sell your data to advertisers or data brokers. Limited data may be shared with identity-verification partners as required by applicable state law, and only to the extent necessary.

Submit a request through live chat or email support. We'll verify your identity first, then provide a summary of the personal data stored against your account within a reasonable timeframe.

Yes. You can request deletion of your personal data. We'll remove what we're not legally required to retain. Some records must be kept for the period set by applicable state law before deletion.

Transaction data processed through PayPal or Venmo is also governed by those platforms' own privacy policies. We receive only the confirmation and account reference needed to credit your wallet.

We use functional cookies to maintain your session and analytics cookies to improve performance. You can manage or disable non-essential cookies through your browser settings or the in-app preference panel.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.